Rates
Let your money do the work for you with great rates.
Skip to main content
Personal
Become a Member
There's more to a credit union than just banking.
Financial Literacy
We know that strong financial literacy is key to making informed decisions about money.
Business
Rates
We offer industry leading business account rates.
Contact Us
Connect with our Business Banking team
Introducing our Small Business Centre
Located at 1 James Street South in Hamilton.
Wealth
Our Team
Meet our Wealth Team
Contact Us
Our wealth advisors are here to provide expert guidance and support.
Financial Literacy
We know that strong financial literacy is key to making informed decisions about money.
Insurance
Financial Literacy
We know that strong financial literacy is key to making informed decisions about money.
Market Conduct Code: our commitment to you
Our pledge to our members
Canadian credit unions – financial institutions that are governed and financed differently than banks – have been operating in Canada for more than 100 years. As part of the cooperative model, members are shareholders and they have a voice in the direction of the credit union and sharing in its success. Our members are at the heart of everything we do. We are committed to providing quality products and services while ensuring they are completely satisfied with the level of service they receive.
Our Market Conduct Code recognizes the best practices and principles we commit to for soliciting, advertising, marketing, selling and distribution. It demonstrates our pledge to the fair treatment of everyone who banks with us.
Our best practices can be summarized in five key principles
Business practices
We provide fair treatment to all members. It’s a core component of our governance and corporate culture.
Access to banking services
We ensure all members are granted access to fundamental financial services.
Fair treatment and fair sales
We demonstrate fair sales practices at all times. These are integral parts of our business culture.
Transparency and disclosure
We use plain-language descriptions of products and services to ensure people make informed decisions.
Complaint handling
We review complaints and work to settle them fairly, and we track concerns to help ensure our practices continue to improve.
Personal Products and Services
Online banking
Online policies • Privacy • Internet Security • Legal • Accessibility Statement • Market Conduct Code • Site Map
FirstOntario Credit Union © Copyright 2025